Question 1

How quickly will my order be ready and shipped?

Accepted Answer

Since many items are curated and in some cases personalised:

Standard bundles (non-personalised) ship quickly, typically within 1–2 working days.
Personalised/bespoke items may require an additional 3-5 working days for production before shipping.

Please refer to each product page for specifics.

Question 2

What is your shipping area and cost?

Accepted Answer

We currently ship within Singapore.

Shipping fees and options (standard / express) will display at checkout.

For larger orders or corporate bundles, contact us to explore options like self-collection or bulk delivery.

Question 3

What about returns, exchanges and damaged items?

Accepted Answer

Given the nature of personalised and ready-to-gift items, we’re unable to accept returns on opened personalised items for hygiene and customisation reasons.

If your item arrives damaged or incorrect, please contact us within 48 hours with a photo and we’ll rectify the issue quickly.

FAQ

How quickly will my order be ready and shipped?

What is your shipping area and cost?

What about returns, exchanges and damaged items?